Sadler Inc Attorneys

Effective date: 01/01/2025

1. Introduction

Sadler Inc Attorneys respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, submit an enquiry, request legal assistance, instruct us, or otherwise communicate with us.

This Privacy Policy applies to the website of Sadler Inc Attorneys and to personal information processed through the website, email, telephone, online forms and related communication channels.

1. Responsible Party

For purposes of the Protection of Personal Information Act 4 of 2013 (“POPIA”), the responsible party is:

Sadler Inc Attorneys
 Registration Number: 2006/022994/21
 23 A Market Street, Kroonstad
 056 2134376
 info@sadler.co.za

Information Officer: THN Sadler
 Information Officer email: talbot@sadler.co.za

1. Personal Information We May Collect

We may collect and process personal information including, but not limited to:

your name and surname;
 identity number or registration number, where required;
 contact details, including email address, telephone number and physical address;
 information submitted through our website contact forms;
 information contained in emails, documents, correspondence and instructions sent to us;
 information relating to legal matters, disputes, claims, debts, contracts, property transactions, litigation, estates or other legal services;
 financial information, including invoices, statements, bank details and payment information, where required;
 FICA and client verification documents;
 employment, company, property, credit, family or litigation-related information where relevant to the legal service requested;
 website usage information, including cookies, IP address, device information and browser information.

Depending on the nature of the matter, we may also process special personal information or information relating to children, but only where this is necessary and legally permissible.

1. How We Collect Personal Information

We may collect personal information directly from you when you:

visit our website;
 complete an online form;
 send us an email;
 telephone our office;
 request a consultation;
 instruct us to provide legal services;
 send documents or information to us;
 make payment to us;
 communicate with our attorneys, professional assistants, candidate attorneys, consultants, support staff or agents.

We may also collect personal information from third parties where lawful and necessary, including:

correspondent attorneys;
 courts, sheriffs and public offices;
 credit bureaus and tracing agents, where legally permissible;
 estate agents, conveyancers, financial institutions and bond originators;
 municipalities and deeds offices;
 clients, opposing parties, witnesses and experts;
 employers, companies, trustees, directors, members or representatives;
 publicly available sources, including CIPC, Deeds Office, court records and other public registers.

1. Purpose of Processing Personal Information

We process personal information for lawful and legitimate purposes, including:

to respond to enquiries submitted through our website;
 to assess whether we can assist with a legal matter;
 to provide legal advice and legal services;
 to open, administer and manage client files;
 to verify client identity and comply with FICA and other regulatory obligations;
 to draft documents, pleadings, contracts, correspondence and legal notices;
 to attend to litigation, debt collection, conveyancing, property, commercial, family, RAF, estate, credit clearance, eviction and other legal matters;
 to communicate with clients, opponents, attorneys, courts, sheriffs, experts and other relevant parties;
 to issue invoices, receive payments and manage accounts;
 to comply with court rules, legislation, professional duties and regulatory obligations;
 to protect our rights, our clients’ rights and the rights of third parties;
 to maintain records required by law or professional practice;
 to improve our website, client service and internal processes;
 to send legal updates or marketing communications, where legally permissible and where consent has been provided where required.

1. Legal Basis for Processing

We process personal information where:

you have given consent;
 processing is necessary to perform a mandate or agreement with you;
 processing is necessary to take steps at your request before entering into a mandate;
 processing is required by law;
 processing is necessary for the proper performance of our professional duties as attorneys;
 processing is necessary to protect a legitimate interest of Sadler Inc Attorneys, our clients or a third party;
 processing is necessary for the establishment, exercise or defence of legal rights.

1. Attorney-Client Confidentiality

Sadler Inc Attorneys is a legal practice and is bound by professional duties of confidentiality.

Information provided to us in the course of a legal mandate will be treated as confidential, subject to applicable law, court rules, professional obligations, FICA, POPIA, PAIA, lawful process and other regulatory requirements.

Where we are legally required or professionally permitted to disclose information, we may do so in accordance with the applicable law and professional rules.

1. Sharing of Personal Information

We do not sell personal information.

We may share personal information where necessary and lawful with:

our attorneys, professional assistants, candidate attorneys, consultants and support staff; correspondent attorneys and counsel; courts, sheriffs, registrars, masters’ offices and other public bodies; opposing attorneys, parties, witnesses, experts and relevant representatives; banks, bond originators, conveyancers, estate agents and municipalities;
 credit bureaus, tracing agents and debt collection-related service providers, where legally permissible; IT service providers, website hosts, software providers and cloud storage providers; accountants, auditors, compliance consultants and regulatory bodies; law enforcement agencies or regulators where required by law; any other party where disclosure is necessary for the legal service provided or where required by law.

We require service providers who process personal information on our behalf to take appropriate steps to protect personal information and to process it only for the purposes for which it was provided.

1. Cross-Border Transfers

Some of our service providers may store or process information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the recipient is subject to appropriate privacy and security safeguards, or that the transfer is otherwise permitted in terms of POPIA.

1. Security of Personal Information

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, disclosure, alteration or destruction.

These measures may include access control, password protection, secure storage, staff confidentiality obligations, data backup procedures, antivirus and security tools, document management controls and internal policies.

No electronic transmission, website or storage system is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

1. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law, court rules, professional obligations, accounting requirements, tax legislation, FICA, POPIA, PAIA or other applicable laws.

Legal files and related records may be retained after a matter is finalised where retention is necessary for legal, professional, evidentiary, accounting, compliance or legitimate business purposes.

When personal information is no longer required, we will take reasonable steps to delete, destroy, de-identify or archive it securely.

1. Your Rights

Subject to applicable law, you may have the right to:

ask what personal information we hold about you;
 request access to your personal information;
 request correction of inaccurate, irrelevant, excessive, outdated, incomplete, misleading or unlawfully obtained personal information;
 request deletion or destruction of personal information where legally permissible;
 object to the processing of your personal information in certain circumstances;
 withdraw consent where processing is based on consent;
 object to direct marketing;
 submit a complaint to the Information Regulator.

Requests may be submitted to our Information Officer using the contact details set out in this Privacy Policy.

We may require proof of identity before processing a request.

1. Direct Marketing

We may send legal updates, newsletters or marketing communications only where legally permissible.

You may opt out of direct marketing at any time by using the unsubscribe option, where available, or by contacting us directly.

1. Website Cookies and Analytics

Our website may use cookies or similar technologies to improve website functionality, understand website usage, enhance user experience and assist with website analytics.

Cookies are small files stored on your device when you visit a website. You may disable cookies in your browser settings, but some website features may not function properly if cookies are disabled.

Where our website uses third-party tools such as analytics, maps, embedded content, social media plugins or advertising tools, those third parties may process certain technical information in accordance with their own privacy policies.

1. Links to Other Websites

Our website may contain links to third-party websites.

Sadler Inc Attorneys is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any third-party website before submitting personal information to it.

1. Children’s Personal Information

We do not intentionally collect personal information of children through our website without appropriate consent or legal justification.

Where we process information relating to children in the context of legal services, we will do so only where legally permissible and necessary for the relevant matter.

1. FICA, POPIA, PAIA and Other Legal Duties

As a legal practice, Sadler Inc Attorneys may be required to collect and process information for purposes of client identification, verification, risk assessment, anti-money laundering compliance, record keeping, litigation, court processes, legal reporting duties, professional regulation and other statutory obligations.

These obligations may require us to process and retain information even where a person requests deletion, objection or restriction, if the law requires or permits continued processing.

1. Complaints

If you believe that your personal information has been processed unlawfully, you may contact our Information Officer.

Information Officer: THN Sadler
 Information Officer email: talbot@sadler.co.za

Telephone: 021 202 8460

You also have the right to lodge a complaint with the Information Regulator of South Africa.

Information Regulator of South Africa
 Email: complaints.IR@inforegulator.org.za
 Website: www.inforegulator.org.za

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on our website and will apply from the effective date stated above. You should review this Privacy Policy periodically to ensure that you are aware of any changes.

1. Contact Us

For questions about this Privacy Policy or the processing of your personal information, please contact:

Sadler Inc Attorneys
 Registration Number: 2006/022994/21
 23 A Market Street, Kroonstad
 056 2134376
 info@sadler.co.za

Information Officer: THN Sadler
 Information Officer email: talbot@sadler.co.za